Question 1

Do I need an appointment, or do you accept walk-ins?

Accepted Answer

We recommend booking ahead for evenings and weekends, but we welcome walk-ins whenever we have availability. You can call us at (519) 601-1688 or book online through our contact page.

Question 2

What are your hours? Are you open on Sundays?

Accepted Answer

We're open Monday–Friday 9:30 AM to 7:00 PM, Saturday 9:30 AM to 5:30 PM, and Sunday 11:00 AM to 4:00 PM.

Question 3

How long does a gel manicure take?

Accepted Answer

A standard gel manicure takes about 45 minutes. If you're adding nail art, sculpted acrylics, or extensions, plan for 60–90 minutes so our artists can work their magic.

Question 4

Do you offer gift cards?

Accepted Answer

Yes — gift cards are available in any amount and never expire. They're perfect for birthdays, bridal parties, and thank-you gifts. Stop by the studio or call to purchase.

Question 5

Is your salon LGBTQ+ friendly and women-owned?

Accepted Answer

Absolutely. TwentyOne Nails and Spa is a proudly women-owned and LGBTQ+ friendly business. Everyone is welcome here, always.

Question 6

Where are you located in London, Ontario?

Accepted Answer

You'll find us at 474 St. James Street, Suite #1, in the heart of downtown London. We're minutes from Old North, Western University, and Victoria Park — with street parking nearby.

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